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Frequently Asked Questions
Is there any prep work that I need to do prior to move?

The Auto Transport Group will pick up your vehicle in its everyday form.  You are not required to empty the gas tank or do anything else.  You may want to consider removing personal items.  Please secure all loose items and the carrier will advise you of any further recommendations.

What happens if damage is done in the transport?

By law all The Auto Transport Group must carry insurance.  Our carriers will always carry Liability and Cargo Insurance.  The liability insurance covers and damage due to driver error and has a max coverage of $1,000,000 on the contents of the carrier.  The Cargo Insurance policy can vary from truck to truck however there is a minimum of $50,000 per vehicle required by D.O.T.

Do your carriers do residential pickup?

A terminal is required only if the truck does not have enough room at the drop off or pick up point.  This is typically due to narrow residential roads.  All terminals are fully licensed and insured.  Terminal shipping is also more cost effective.

How early do I need to schedule the transport?

Please allow at least 2 weeks lead time to schedule you pick up.  The more time given allows us to provide even better rates.  If you have expedited situation arrangements can always be made however rates will most likely be a little higher.

Are SUV's more expensive?

Yes the size of the vehicles matter.  Sedans will be less that truck and SUV's will be the most expensive.

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